google drive backup and sync for mac will not finish downloading

Google Drive Backup And Sync Will Not Finish Ing How To Trig This

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J JiaAn Zhan Platinum Product Expert 72719 Get Link Report Abuse My Drive has been duplicate.

Pin Lock 1 Recommended Answer 6 Replies 24 Upvotes 1 Recommended Answer 0 Recommended Answers 1 Relevant Answer 0 Relevant Answers Hi, As the screenshot.

Upload files into a folder call A on Drive with browser.

Use Backup and Sync from Google to sync it back to D:.

Shutdown Backup and Sync from Google.

Move A into B on the website and also do this in D:.

Launch Backup and Sync again.

Youll find B(1) empty folder.

Delete B(1) but keep B.

So I shut it down.

I check Drive on the website all the things is disappear.

I go to drive.google.comquota and suddenly all my files in that folder B has been duplicate itself.

And one of it cant even show file location just like what you see at the begin of topic.

My question is: 1.

How to remove those duplicate files Its more then 4,000 files.

Google Drive Backup And Sync Will Not Finish Ing How To Trig This

I record a video to show you how to trig this bug step by step: Thank you all guys to try to help me solve this problem.

Details Backup Sync Tool, Windows Upvote ( 24 ) Subscribe Unsubscribe Community content may not be verified or up-to-date.

Learn more. Recommended Answer Recommended Answers ( 1 ) Google user 72719 Get Link Report Abuse Recommended Answer Relevant Answer Hello, JiaAn Zhan I found your incorrect work.

You created a new folder and move the test folder synced with My Drive to it, after shutdown Backup and Sync.

The files just under the My Drive are always synced (downloaded).

You specified the test folder to sync first so it was downloaded to local drive.

My DrivetestDtesttest) But you moved that specified folder into the new folder on the web, So Backup and Sync output the error because the test folder was lost on the web.

Also, you created the new folder on the local drive so it would be added to the list to sync on Backup and Sync.

Backup and Sync consider that the new folder was created on the local folder, which having subfolder test.

Also the new folder was created also on the web, which having also subfolder test.

So Backup and Sync merged the new folder, but does not consider the subfolder test as same content between 2 locations.

The test folder of My Drive was downloaded to a local drive, and test of local drive was uploaded to My Drive.

You should disconnect the sync of My Drive completely once and organized the file Individually on both web and local.

About the file that cant even Show file location, try to type is:unorganized in the search window on Google Drive web.

Then you should modify the folder structure on one side if you have the sync with Backup and Sync.

Platinum Product Expert Ms.

Drasby recommended this Platinum Product Expert JiaAn Zhan marked this as an answer Recommended based on info available Our automated system analyzes replies to choose the one thats most likely to answer the question.

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Google Drive Backup And Sync For Mac Will Not Finish Downloading